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Returns And Refunds

We regret that we cannot issue refunds or accept returns of prescription products due to regulations prohibiting their reuse or resale; therefore, all sales are final. However, if you believe an error has occurred in the filling of your prescription, please contact us promptly for resolution.

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Prescription products require an online evaluation by a licensed medical provider. Medications are prescribed by licensed clinicians as part of the YupMD program. Actual product packaging may vary. The FDA does not review compounded medications for safety or effectiveness. For prescription items, YupMD will arrange a consultation with a qualified healthcare provider. If approved, prescriptions will be filled by one of our partner pharmacies.

Note: These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

YupMD connects patients with independent licensed care providers who may prescribe compounded GLP-1 medications that have not been reviewed or approved by the FDA for safety or effectiveness. These medications may be dispensed by state-licensed 503A compounding pharmacies as part of personalized care. YupMD does not prescribe, manufacture, or distribute GLP-1 medications, and does not offer or distribute branded medications. We are not affiliated with or endorsed by any brand-name manufacturer. Prescription products require an online evaluation by a licensed medical provider, and actual product packaging may vary. Results vary. Restrictions apply. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. See website for full details.